Frequently Asked Questions

Refer to the size chart measurements on the product page for the item you're purchasing. If you're ordering a Game Changer, we recommend starting with your cup size and then shopping by body size for the best fit.

Our patented Game Changer built-in bra technology features a hook-free design with 4-way stretch moisture-wicking tech fabric that molds to your body. There's insulated underwire for added support without the poke or discomfort — though it may not sit flush against your ribcage. The DDD+ option supports anyone in the DDD through H/I cup range.

Most of our pieces have stretch, so you should be able to order your usual size. If you prefer a looser fit, size up. The most accurate method: pick the size on the chart closest to your waist measurement, then cross-reference with your largest other measurement (hip or bust).

We run true to size. Some fabrics have extra stretch, which can give a slightly relaxed fit.

Public Label doesn't do fully bespoke clothing, but if you want to double-check that you're ordering the right size, feel free to email us at contact@reneecafaroatelier.com or DM us to confirm the best fit.

For made-to-measure fittings and bespoke couture, visit Renee Cafaro Atelier.

Absolutely. The sky is the limit — mix fabrics, swap strap colors, and build the look that's perfect for you.

Slinky — A thick, 4-way stretch material with a bouncy drape that moves with you. It gets its name from that signature fluid motion.

Velvet — Our regal stretch velvet delivers the look of luxurious silk velvet with the comfort of jersey and a plush, rich handfeel.

Lace — Silky to the touch with raised embroidered detailing, and it stretches four ways for a smooth, comfortable fit.

Sequin (Game Changer) — A thin, breathable velvety base covered in micro sequins for maximum sparkle without the scratching that larger sequins leave behind. Wearable year-round.

Sequin (Pantsuit) — A modern, dense microsequin backed by thick Lycra — all the look of exquisite non-stretch embellished fabrics, with all-day comfort.

Yes. They have small straps that wrap around the bra strap and snap into place — easy to put on and take off whenever you want a different look.

Possibly. Email us at contact@reneecafaroatelier.com with your request and we'll see what we can do.

If you've made a mistake, let us know within 24–48 hours of placing your order and we'll take care of the changes before it goes into production and materials are sourced. Once an order enters production, it can no longer be modified.

Details on payment plan options coming soon. For questions in the meantime, email us at contact@reneecafaroatelier.com.

Your card is charged at the time of purchase. This confirms your order and starts the made-to-order process immediately.

Good things come to those who wait! It takes 6–8 weeks to source materials and handcraft each piece — meaning you get a top-quality item with the lowest environmental impact.

Once you place your order, we gather materials and begin production with some of the finest sewing teams in New York City. We're a sustainable, ethical, fair-wage company — everything is made as you request it to minimize waste. Quality and customization take time, and the result is worth it.

Yes, we ship internationally.

If you have a date you need your garment by, email us at contact@reneecafaroatelier.com with the subject line ORDER DEADLINE and we'll make sure it arrives in time — as long as it falls within the standard 6–8 week window.

Need it in 2–4 weeks? That can be arranged for an additional $250.

Since every piece is custom-made, items are non-returnable. However, we stand behind our work with the Make It Right Guarantee — if something is faulty, unwearable, or incorrect, let us know within 7 days of receiving your order and we'll do everything we can to make it right.

If something is faulty, damaged, unusable, or incorrect with your order, let us know within 7 days of delivery and we'll do everything we can to make it right.

Most people just need a small tweak for the perfect fit — a hem or a nip in the waist. We invite you to get alterations done at a tailor of your choosing and send us the bill. We cover alterations up to $200 so you're not stuck waiting to ship things back and forth to NYC.

If you're in New York, you can book a free alterations appointment at our studio in the Garment District.

Email us a detailed account of what doesn't fit properly within 7 days of delivery and we'll do everything we can to make it right under our Make It Right Guarantee.

Because every piece is made-to-order, exchanges aren't possible. We may be able to assist with alterations to ensure a better fit under our Make It Right Guarantee.

A one-on-one video call with our expert team in NYC. Whether you're a first-timer feeling a bit overwhelmed or you're planning an entire wedding party, we'll walk you through fit, fabric, features, and styling to make sure you get exactly what you need.

Style Consultant — $150 for a 30-minute video call. Perfect for fit checks, fabric guidance, and building your look.

Creative Director Session — $500 for up to 1 hour with Renee herself. Ideal if you have something specific in mind that's not on the site, or need the highest level of detail and care for your event.

Our expert team gets on a video call of your choice — Zoom, Teams, or FaceTime — and answers all your questions so you walk away confident in your selections. We can walk first-timers through the entire process, or help experienced clients style a complete look — whether it's a wardrobe essential or coordinating an entire wedding party.

Most of our garments are dry clean only to ensure longevity. That said, they're built to last and meant to be worn — don't be shy about wearing your pieces for every occasion.

Garments made of Slinky fabric are the exception: machine wash cold and low tumble dry or hang dry.

Everything is made using fair-wage labor in New York City. We're a slow fashion small business — every piece is crafted with care, not mass-produced.